How Do I Switch from Fresha to Another Platform?
Why This Matters
Fresha now charges a monthly subscription for a platform that was previously free, alongside transaction and marketplace fees. If that changed your numbers, it is worth comparing the total against alternative salon management software before you renew. Switching still feels risky: there is client data at stake, years of booking history, and a new system to learn. Planning is what removes the risk. Export the data first, build the new platform alongside Fresha, and move across once you have tested everything.
Step-by-Step Guide
- 1
Export your data from Fresha
Download your client list, appointment history and financial records from your current platform, checking its current documentation for the export option. Store them somewhere safe, because this is the most valuable thing your business owns. - 2
Choose your new platform
Compare alternatives on features, pricing and migration help. The questions that matter: does the AI reach customers on the channels you actually use, WhatsApp and Instagram rather than the phone alone; is the full cost published, including transaction and marketplace fees; and does it fund new-client acquisition rather than charge you for it? - 3
Set up the new platform in parallel
Import the data and set up services, staff and settings while Fresha is still running, so nothing goes dark during the switch. - 4
Test everything before switching
Make test bookings, run test payments, check the reminders arrive, and confirm the integrations to Google Calendar and your payment processor are set up properly. - 5
Communicate the change to clients
Email or text every client with the new booking link, and lead with what they gain from it rather than with the fact that something changed. - 6
Deactivate Fresha and go live
Once you are satisfied, close the Fresha account and point every booking channel at the new platform. Watch it closely for the first 2 weeks.
How Does Daisy Help?
Daisy makes switching from Fresha straightforward. Free data migration (Business plan) imports all your client records and history. Daisy adds what Fresha does not: an AI receptionist that works on WhatsApp, Instagram and your booking site, cashback that brings new clients in, a fully white-label booking page, and published pricing with no Daisy fee per transaction (card processing fees from the payment provider apply) and 0% commission on your existing clients.